Professional Services at ETC provides planning and implementation services for new system installations. This page provides a quick link to resource you may find useful if working on a new system with ETC.
Load Schedule Template
ETC provides a load schedule template for submission with your system startup. Having accurate load schedules as they have been wired in the field, helps your system startup proceed smoothly. ETC includes all fields required to program
your system correctly.
ETC is pleased to offer compatibility testing of third party LED fixtures and drivers with ETC dimming products.
Cable Cross Database
Comprehensive list of cables that have been evaluated by the Applications Engineers to determine whether they would be a suitable fit as a replacement for our recommended cables to be used on ETC product.
Other wire substitutions may be acceptable, but must be confirmed by contacting ETC Applications Engineering.
Default Sequence of Operations
ETC provides a default sequence of operations that will be implemented in the event no other sequence of operations is provided.
Paradigm Station Engraving Tool
The Paradigm Station Engraving Tool web app users quickly customize any Paradigm control station. It works with all 1-gang Paradigm station models in the Inspire and Heritage lines. Choose
between one and two lines of text, with options for icons instead of text. Users can build multiple station designs at once, then export them to PDF.
Guide to System Startup
This document is a meant to detail expectations for ETC and the Installer during system startup service. These guidelines help ensure a successful and on-time startup.
System Startup Request Form - No Network
This form should be filled out by or with the contractor for a project to request system startup. Upon receipt of the SSR, ETC will schedule an authorized service provider, who will contact all the parties listed on the SSR to schedule
ETC on-site work.
System Startup Request Form - Network Only
This form should be filled out by or with the contractor for a project to provide information regarding the network settings and network readiness. If this project has ETC equipment connected to network provided by or connected to
others' network(s), submission of Network System Startup Form is required.
System Startup Request Form - Combined
This download combines the system startup form and the network startup form.
0-10V White Paper
0-10V control is often misunderstood in system installations. Get more information here about 0-10V control in ETC systems.
Other wire substitutions may be acceptable, but must be confirmed by contacting ETC Applications Engineering
Standard Notes & Exceptions
This document provides more detail on what is included in the scope of work ETC provides on system project.
ETC offers the same warranty on all of our gear to all of our customers at no extra charge.