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Support & Training

  • Manuals

    Need information on a product? Search for & download the manual here.

  • Datasheets

    Looking for tech specs for your ETC equipment? Find it here.

  • ETC Forums

    Join the conversation! Connect with ETC end users around the globe.

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    Contact ETC Support

    Contact Technical Support to help troubleshoot your gear. Contact Customer Service for processing orders from beginning to end.

    Contact Us

  • Education Center and Training

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    ETC offers a variety of live training courses for all experience levels. Find an event near you.

    Learn more

  • New ETC Bluebeam Icon Blocks

    Download the NEW 2018 complete Bluebeam icon block library below.  

    Bluebeam blocks           


  • Cable Cross Database

    Need to know if another cable will be a suitable replacement for the ETC-specified recommended cable? Check this list to see if ETC has approved it.

    Check the List


  • Compatibility
    LED Dimming Compatibility

    Let ETC assist in determining the best combination of ETC control systems for various LED fixtures.

    Learn More


    • Advanced Programmers Group

      ETC is taking lighting innovation to the next level by offering comprehensive programming services for our architectural lighting systems, through the APG (Advanced Programmers Group).

  • Warranty Information

    Learn more about ETC warranties and terms & conditions here.

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    White Papers

    ETC product experts have authored a collection of white papers on lighting philosophies, product features and other topics to help you in your work. Find a topic that interests you.

    Learn More

  • Are you looking for a Dealer or Authorized Service Provider?

      Find a Dealer


    • ETC Store
      Online ETC Store

      Purchase the most popular ETC swag and common repair parts...all from the comfort of your own home!

      Shop Now