ETC SiteLink

Be First To Know When SiteLink is Live!

ETC SiteLink is an always on, peace of mind cloud-based monitoring solution for your lighting and rigging control systems. Check status from anywhere in the world and receive up-to-the-minute alerts.

Performing Arts Alert Center

Your system reaches from the rigging tower to electrical closets. ETC SiteLink puts all of it at your fingertips. Monitor ETC’s rigging, networking devices, consoles, power controls, RDM devices, and architectural lighting from anywhere in the world.

SiteLink lets you arrange your devices by physical location (“Proscenium,” “Dimming Closet,” “Lobby”) or logical grouping (“Fixture Power,” “House Lights”) so you can organize devices to your own preferences.

Don’t need all the details about everything? You can customize SiteLink to only monitor system-critical components. Tailor accounts so users only see the status of specific locations or components and receive alerts related only to what you assign them.

Class Monitor

Safety is even more important around students. ETC SiteLink gives school administrators and facilities managers assurance that everything is operating as it should – and detailed information about what is wrong if it’s not. SiteLink accounts can be associated with multiple subscriptions, giving administrators eyes on locations across a campus or across the whole school district.

Always On the Road

Touring adds stress to a rig and unfamiliar locations mean unforeseen problems. With ETC SiteLink, you can make sure your system is performing well from Altoona to Zurich.

Everything Connected

ETC SiteBox is your physical connection to SiteLink. The SiteBox securely translates between your control network and the cloud-based ETC SiteLink service. Each install site requires at least one SiteBox that is connected to both the control network and the internet in order to run SiteLink.

Organized Just Like You

Define the Rules

SiteLink lets users set status monitoring triggers exactly how you want them. Stay broad (“Device offline”) or get as specific as you like (“Hoist 6 slack line”).

Choose Your Family (Of Products)

Only want to monitor power controls or RDM devices? No problem! You’re in control of what products you get more detailed info on.

Determine Who Has Access

Include as many or as few people on your plan as you want.

Individually Minded, Accessibility Friendly

Each user has their own account and opts in to the alerts they want to receive. Techs can receive text every time a monitored action takes place, while site supervisors can simply get a daily digest email of specific events.

Display accessibility options ensure each user gets the information they need in a way they can easily absorb.

Subscription Options

An ETC SiteLink install consists of both the ETC SiteBox dedicated hardware and an ongoing subscription plan. The subscription options are scalable and flexible.

SiteLink FAQs

• What ETC products does ETC SiteLink support ?
  • ETC Rigging
    • Foundation HD Controllers
    • QuickTouch Preset
    • ETC Hoists when connected through the above controllers
  • Consoles
    • Eos Family Consoles including ETCnomad
  • Gateways
    • Net3 DMX Gateways
    • Response DMX Gateways
    • Response Mk2 DMX Gateways
  • Mosaic
    • Mosaic Controllers
    • Mosaic Remote Devices
    • Mosaic Button Stations
  • Paradigm
    • Paradigm Architectural Control Processors (P-ACP)
  • Power Control Systems
    • CEM3 packs and racks
    • Echo Architectural Control Processors (E-ACP)
    • EchoDIN
    • Echo Relay Panels
    • Echo Relay Panel Feed Through
    • FDX3000 racks
    • Sensor IQ Panels
  • RDM Devices
    • Any ETC or third party RDM device connected through an ETC Net3, Response, or Response Mk2 DMX Gateway with RDM enabled
• Will this work with my legacy ETC equipment?
  • While some legacy products like Net3 Gateways and older fixtures that support RDM will work with ETC SiteLink, many legacy products are not supported. If it is not listed in the “What ETC products does ETC SiteLink support?” section, it is not supported
• Will this work with my third-party devices?
  • Third-party RDM devices are supported when connected through an ETC DMX Gateway with RDM enabled
  • Third-party SysLog messages are logged
• Is an ETC SiteBox required for the ETC SiteLink Connection?
  • Yes. The ETC SiteBox acts as a secure bridge between ETC SiteLink and your ETC control network
• What are the network requirements for ETC SiteLink?
  • See https://etcsitelink.io/requirements
• Can ETC SiteLink be used without an internet connection?
  • No. ETC SiteLink lives in the cloud and so an internet connection is required
• If I lose my internet connection, will ETC SiteLink still work?
  • For short outages, the ETC SiteBox will cache some data until the connection is restored. Extended outages will lead to a loss of data
• Can I purchase a single ETC SiteBox for my entire system?
  • This depends on your network configuration. Systems that live on a single flat network can use a single ETC SiteBox. Networks that are separated physically or via technological methods like VLANs will require an ETC SiteBox for each segment that you wish to monitor
• How many ETC SiteBoxes are able to be linked to a site?
  • Up to 3 ETC SiteBoxes are able to be linked to a single ETC SiteLink site with all plans and up to 10 connections can be unlocked with the selection of the appropriate add-on