The re-release of ETC’s Source 4WRD
Date Posted: 9/6/2016
This past April, ETC's
was proactively placed on a shipping hold. The thermal management system was degrading faster than we anticipated and we made the choice to halt the shipment of a product that did not meet our internal standards.
After months of redesigning, reworking, and retesting, we are pleased to announce that the new Source 4WRD has passed our rigorous testing. The redesigned thermal management system is showing no signs of the heat buildup we were seeing with the previous design.
Given the overwhelmingly positive test results, the team agrees Source 4WRD is ready for re-release.
We've already begun the process of swapping out all original Source 4WRD product and expect all fixtures in the field to be upgraded within the next few months.
Thank you all for your patience as we proactively dealt with this quality issue. Your loyalty means everything to us.