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  • Mosaic Real Time Event Not Triggering

    Error Message

    A show has a real time event trigger, like starting the show at 6:54, but the show is not starting.


    Cause

    The MSC doesn't know what time zone it is in.


    Workaround / Fix

    In network setting, node configuration, you need to set the time and hit the set date and time button. The MSC won't get the time zone information from the show file, this is the only way the unit knows the proper time.