In order to receive email alerts from Conductor, the secondary network port
(marked Secondary on the rear panel) must be connected to an
Internet-connected network, such as an Internet router/cable modem. Use the
following steps to configure email service:
Typically an Internet-connected network will have an Address (DHCP) server,
so you will need to configure Conductor's secondary network port for
When Conductor receives a valid IP address from the Internet connected
network, it will show in the IP Address field.
Next you will need an email server to send the emails. Conductor does not
send email directly, rather it connects to an email server such as your internal
organization email server or Google's GMail server, and tells that server to
send email. To configure Conductor you will need details of your email server,
which could be inside your organization (such as a Microsoft Exchange server),
or a third party service such as GMail. If you are using a server within your
organization, your network administrator should be able to provide these
details; if using an external provider, this should be available from the
information page on how to set up email clients.
You will need to know:
Enter this information in the SMTP Server Settings section of the
Network Configuration page
Verify your email server is configured correctly and the external
network connection is functioning by sending a test email. You can use the Test
function under the Alerts page to send a test email to a specified address. If
you receive the email, proceed to configure your alerts. If you don't, check the
logs from the logging page for messages about email - this will provide
information about potential problems with sending email. This log information
will help both your email provider/network administrator and ETC Technical
Services to assist you in resolving any issues.
Once your email server is functional, you can configure alerts using email.
See the Conductor help system for information on configuring alerts.
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