The primary reason for saving a copy of your server configuration file from the Paradigm Central Control Server (P-CCS) is to simply have a backup in the unfortunate event your P-CCS has an issue which requires replacement or a loaner as part of the repair processor. Additionally if you have questions about your system, emailing your config file to ETC Technical Support will help them get you an answer more quickly.
To save the server config file you’ll need to access the Web UI of the P-CCS:
In the event the P-CCS is inaccessible, but Conductor is still active, you can retrieve a copy of the server from Conductor by following the steps below:
How to Save Logs from a Paradigm Central Control Server (P-CCS)