Support & Training

Support Articles by Product Type

  • Manuals

    Need information on a product? Search for & download the manual here.

  • Datasheets

    Looking for tech specs for your ETC equipment? Find it here.

  • ETC Forums

    Join the conversation! Connect with ETC end users around the globe.

  • Product Name
    Contact ETC Support

    Contact Technical Support to help troubleshoot your gear. Contact Customer Service for processing orders from beginning to end.

    Contact Us

  • Product Name
    White Papers

    ETC product experts have authored a collection of white papers on lighting philosophies, product features and other topics to help you in your work. Find a topic that interests you.

    Learn More

  • Education Center and Training

    Product Name

    ETC offers a variety of live training courses for all experience levels. Find an event near you.

    Learn more

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    • Enter city and state/province or zip/postal code:
      Example: Chicago, IL or W1A 1HQ
  • Advanced Programmers Group

    ETC is taking lighting innovation to the next level by offering comprehensive programming services for our architectural lighting systems, through the APG (Advanced Programmers Group).

  • Project Management

    The Project Management team is responsible for coordinating all activities for your project, from system design through installation.


    The Quotations department produces accurate and fair quotes for your projects. 


    ETC's repair technicians can handle anything that comes their way. If you are experiencing a problem with your equipment, you can start the repair process here.

    Warranty Information

    Learn more about ETC warranties and terms & conditions here.