Contact ETC Technical Services

If you are having difficulties and your problem is not addressed by this document, try the ETC support website at support.etcconnect.com or the main ETC website at etcconnect.com. If none of these resources are sufficient, visit etcconnect.com/contactETC and contact ETC Technical Services. Emergency technical support is available from all ETC offices outside of normal business hours.

When calling for help, take these steps first:

• Prepare a detailed description of the problem
• Go near the equipment for troubleshooting
• Find your ticket number if you have called in previously