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Coronavirus updates


  • Product manufacturing and shipping update


    ETC Middleton and Mazomanie facilities are currently operating, slowly and safely building towards full manufacturing and shipping capacity. Please contact customer service about the status of your shipments.

    All customer and technical support remains available, and most ETC employees can be contacted through regular communication channels.  

    The effects of COVID-19 are being felt around the world and at ETC. We’ve had to make some changes to get through the next few months – and we wanted to let all our extended community know.

    All US-based ETC employees, management and executive management are currently working a reduced work schedule. We continue to provide our legendary customer support and will remain available during our regular hours. We are determined to protect jobs and keep our company healthy. We will continue to manufacture products and meet shipment schedules to the best of our ability, given the challenging circumstances. 

    Extra measures are taken daily to make our facilities safe and many employees now work from home. Each ETC office is following a different protocol based on location and recommended precautions from local public health authorities. For office and event-specific updates, please check the appropriate tab. If you still have outstanding questions about an upcoming event, please contact the hosting office.

    ETC Technical Support, as always, remains available 24/7 at (608) 831-4116 or toll free at (800) 688-4116.

    We stand in solidarity with our customers and look forward to a bright future together.

    If you have any questions or concerns, please contact Wendy Orfan at wendy.orfan@etcconnect.com or 608-824-5180


    Last updated: Tuesday, May 12 at 2:00 PM

    Office & event updates 

  • All upcoming training sessions have currently been cancelled for the foreseeable future. Please contact Education@etcconnect.com or TrainingUK@etcconnect.com if you have any further questions.

    ABTT Theatre Show – Cancelled 
    The 2020 ABTT Theatre show has officially been cancelled.

    Expo-Scéne – Cancelled
    The 2020 Expo-Scéne show has officially been cancelled.

    Prolight + Sound – Cancelled
    Prolight 2020 has officially been cancelled.

    USITT – Cancelled
    USITT 2020 has officially been cancelled.

    Seatrade Cruise Global – Cancelled
    Seatrade Cruise Global 2020 has officially been cancelled.

    Lightfair – Cancelled
    Lightfair 2020 has officially been cancelled.

    Cine Gear Expo – June 4, 2020
    ETC currently is planning on exhibiting at Cine Gear.

    Workshop – June 22-July 1, 2020
    Workshop is ETC’s conference for ETC and High End Systems dealers. In response to the pandemic, ETC has reformatted its Workshop event. We are not canceling Workshop, we are however changing it to be an online-only event. Registration details will be sent to our rep and dealer network.


    Last updated: Wednesday, April 15 at 12:00 PM