Americas
As a preventive measure against the spread of COVID-19, many of our offices in America have made adjustments to limit in-person contact until further notice. All ETC facilities are currently limiting visitor access. Find the current status of each building, its upcoming events, and contact information in the list below.
ETC Midwest
3031 Pleasant View Rd
Middleton, WI
ETC Middleton and Mazomanie facilities are currently operating. Please note the following changes in our availability and services:
- The Middleton building is currently closed to outside visitors.
- Demos and office visits are closed to the public until further notice.
- All upcoming classes and training sessions have currently been cancelled for the foreseeable future. Please contact
Education@etcconnect.com if you have any further questions.
For general inquiries in Middleton, call (608) 831-4116.

ETC Northeast
630 9th Ave Suite 1001
New York, NY
Please note the following changes in our availability and services:
- Programming Suites, demos, and visitations to the office are closed to the public until further notice.
- Our demo/loan program will be operating on an as-needed basis. For more information, call (212) 397-8080.
For general inquiries in NYC and the Northeast, call (212) 397-8080 or email nyc@etcconnect.com

ETC Southeast
4501 Vineland Road
Suite 101-102
Orlando, FL 32811
Please note the following changes in our availability and services:
- Demos and office visits are closed to the public until further notice.
- Classes and events are cancelled until further notice.
For general inquiries in Orlando, call (407) 843-7770.

ETC West
1120 Scott Rd.
Burbank, CA 91504
Please note the following changes in our availability and services:
- At this time, all ETC West sales and support staff are working remotely and available to answer your questions.
- Programming Suites, demos, and office visits are closed to the public until further notice.
- Our demo/loan program is operating on a case by case basis. For information about how to handle the delivery or return of your demo please contact Erin Giblin (
erin.giblin@etcconnect.com or 323-203-3262) or Nick Saiki (
nick.saiki@etcconnect.com or 323-203-3297).

ETC Mazomanie
711 ETC Drive
Mazomanie, WI 53560
ETC Middleton and Mazomanie facilities are currently operating and safely working toward full manufacturing and shipping capacity. For general inquiries in Mazomanie, call (608) 824-5656.

High End Systems
2105 Gracy Farms Ln.
Austin, TX 78758
Effective August 3, 2020, High End Systems will resume our standard business operations. To expedite our response time to you, please note our new contact email address below. As always, you can reach out to your sales and service teams 24/7.
Bobby Hale, Northeast,
bobby.hale@highend.com
Clint Wingrove, Southwest,
clint.wingrove@highend.com
Paul Hancock, Midwest,
paul.hancock@highend.com
Terry Heisler, West,
terry.heisler@highend.com
Purchase Orders
HESpurchaseorders@highend.com
Service ,
Support@highend.com
High End Systems Technical Support, as always, is reachable 24/7 at (512) 836-2242.

Last updated: Wednesday, July 31 at 1:00 PM