This process is to be used to upgrade console output count, NOT to update console software. Console software can be found on our website: http://www3.etcconnect.com/product.downloads.aspx?ID=20015.
To obtain an upgrade code for your console, please contact an ETC Dealer and have the dongle number of your console ready. See step 1 below for instructions on finding your dongle number.
Connect a USB keyboard and a USB mouse to the console. This is required to enter the upgrade code.
Each segment will pop up a keyboard image. You can enter the text on the screen with a mouse, or using a USB keyboard. Press enter when segment is added. Then select and begin adding the next segment.