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  • MessageCausePossible Corrective Action
    CPU Temp HighThe temperature detected at the CEM3 has exceeded the limit set under the "Temp High Warn" option in Setup->RackDecrease ambient temperature, or adjust temperature warning level
    CPU Temp LowThe temperature detected at the CEM3 is below 0C (32F)Increase room temperature
    DMX Error Port AThe DMX signal on port A is corrupt or invalidCheck DMX wiring and termination
    DMX Error Port BThe DMX signal on port B is corrupt or invalidCheck DMX wiring and termination
    No DMX Port ANo DMX signal is detected on port A
    Check DMX wiring, termination or transceiver chip
    No DMX Port BNo DMX signal is detected on port B
    Check DMX wiring, termination or transceiver chip
    Frequency ErrorThe power frequency is out the supported range of 47-63Hz
    Check the incoming power supply to the rack.
    Phase A ErrorThe power on Phase A could not be interpreted due to noise or interference
    Check the incoming power supply to the rack.
    Phase B ErrorThe power on Phase B could not be interpreted due to noise or interference
    Check the incoming power supply to the rack.
    Phase C ErrorThe power on Phase C could not be interpreted due to noise or interference
    Check the incoming power supply to the rack.
    Phase A OffNo power is detected on Phase A
    Check the incoming power supply to the rack
    Phase B OffNo power is detected on Phase B
    Check the incoming power supply to the rack
    Phase C OffNo power is detected on Phase C
    Check the incoming power supply to the rack
    Temp Sensor StuckThe temperature sensor is giving an invalid reading
    Replace or service CEM3
    Zero Cross ErrorThe dimming engine is unable to detect the power zero cross correctly
    Check the incoming power supply/Service or replace CEM3
    Phase A Volts HighThe power on phase A is above the volts high warning level (in Setup->Rack)
    Check the incoming power supply to the rack
    Phase B Volts HighThe power on phase B is above the volts high warning level (in Setup->Rack)
    Check the incoming power supply to the rack
    Phase C Volts HighThe power on phase C is above the volts high warning level (in Setup->Rack)
    Check the incoming power supply to the rack
    Phase A Volts LowThe voltage on phase A is below the minimum required value for the CEM3
    Check the incoming power supply to the rack
    Phase B Volts LowThe voltage on phase B is below the minimum required value for the CEM3
    Check the incoming power supply to the rack
    Phase C Volts LowThe voltage on phase C is below the minimum required value for the CEM3
    Check the incoming power supply to the rack
    Phase A OvervoltsThe voltage on phase A is above the maximum value for the CEM3
    Check the incoming power supply to the rack
    Phase B OvervoltsThe voltage on phase B is above the maximum value for the CEM3
    Check the incoming power supply to the rack
    Phase C OvervoltsThe voltage on phase C is above the maximum value for the CEM3
    Check the incoming power supply to the rack
    Rack Memory ErrorThe CEM3 is unable to communicate with the memory chip on the backplane
    Check the CEM3 is seated correctly; Replace backplane
    Rack Detect ErrorThe CEM3 is unable to detect the rack type from the DIP switches on the backplane
    Check the CEM3 is seated correctly; Replace the backplane
    Fan FailThe CEM3 detects that the rack fan is drawing current outside the expected value
    Check the rack fan and fan fuse.
    Config RejectedA config was loaded that contained invalid data or values
    Re-generate configuration; contact ETC
    AF Card Error 1The CEM3 is unable to communicate with AF card 1
    Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage
    AF Card Error 2The CEM3 is unable to communicate with AF card 2
    Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage
    AF Card Error 3The CEM3 is unable to communicate with AF card 3
    Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage
    AF Card Error 4The CEM3 is unable to communicate with AF card 4
    Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage
    AF Card 1 LoadingAF card 1 is loading software
    Wait until software load has completed
    AF Card 2 LoadingAF card 2 is loading software
    Wait until software load has completed
    AF Card 3 LoadingAF card 3 is loading software
    Wait until software load has completed
    AF Card 4 LoadingAF card 4 is loading software
    Wait until software load has completed
    AF Dim Removed <Dimmer Nr>
    AF detects that a dimmer has been removed
    Re-insert dimmer; check dimmer module
    AF Bkr Trip <Dimmer Nr>
    AF detects that a dimmer circuit breaker has tripped
    Re-set circuit breaker; check dimmer module
    AF RCD Trip <Dimmer Nr>
    AF detects that a dimmer circuit with RCD has tripped due to earth leakage
    Re-set circuit breaker; check dimmer module and load
    AF Load High <Dimmer Nr>
    AF detects that the current load on a circuit is higher than the recorded load
    Check load/lamps
    AF Load Low <Dimmer Nr>
    AF detects that the current load on a circuit is lower than the recorded load
    Check load/lamps
    AF No Load <Dimmer Nr>
    AF detects that there is no load on a circuit
    Check load/lamps
    Overcurrent <Dimmer Nr>
    In a Sinewave system, an overcurrent has been detected on a dimmer
    Check load
    Dim Overtemp <Dimmer Nr>
    An overtemperature condition has been detected on a dimmer module
    Check dimmer module and rack cooling