If you are observing oddities with your Paradigm system that are not part of normal operation, logs from the Paradigm Central Control Server (P-CCS) may help solve why the oddities are occurring. They provide information about specific actions that have taken place, whether it’s the activation/deactivation of a preset, override, macro, or timed event.
The P-CCS only has detailed logs for the 24 hours prior to the time which the logs are pulled, and less detailed information up to seven days. It is critical to pull the logs as soon as you notice a problem in your system to maximize the information available for diagnosis.
There are two ways to save logs from the P-CCS. One method works on systems running version 3.0.0 or higher, and the second works on any P-CCS no matter the software version.