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ATTENTION: The following fixture information is for reference only. Resolution of any sitespecific issues, i.e. HVAC needs, fire safety, or any other heat-related installation questions are the sole responsibility of the customer. We are happy to provide the following heat information on Source Four...
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This page applies to SmartSoft under Windows 8 only When connecting a SmartFade or SmartFade ML to a PC running Windows 8, the operating system will block the installation of the drivers as Windows 8 now requires all drivers to be 'signed' by a Microsoft associate. To install the drivers manually...
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How to retrieve log files from any Eos Family Console or Client PC/Mac (Eos Ti, Eos, Gio, Ion, Element, Eos RPU3, Eos RPU, Ion RPU, Net3 RVI3, Net3 RVI): ETC appreciates end-users willingness to contribute to the improvement of the software product. To that end, if you experience a problem with the console...
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Eos/Gio/Ion/Element Console Settings Eos-Family consoles output both Net2 (EDMX) and Net3 (sACN/E1.31) levels via ethernet. As these protocols are enabled by default, you will likely not need to enable them, but if so they are available in the Settings menu of the Eos/Ion/Element welcome screen. When...
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Module Information Summary This summary provides module information broken down by market and application. Four major market groups are used to separate modules: UL market – ETC Americas, 120V-60Hz power, Sensor and Unison products CE market – ETC Europe, 230V 50Hz power, Sensor CE and Unison...
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Eos Family Lightwright Import Function File>Import> Lightwright> Location of file to be imported > File name.txt Eos will only display *.txt files in this menu. Additionally, Eos will only successfully import a tab delineated file with windows character returns. If you are a Mac user you...
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There has been an on-going issue with using the above listed Planar brand of monitors with ION/EOS/Element. In a nutshell, the Planar monitors will spontaneously go into a mode they call “safe mode” (dark screen and amber power LED). Once the monitor is in safe mode the monitor will not successfully...
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Touchscreen Monitors Eos Family consoles (Eos, Gio, Ion, Element), Eos Family RPUs, Net3 RVIs, support external touchscreens, as do Congo Family consoles (Congo, Congo Jr, Congo Kid), and Congo Light Servers running version 5+ software. Looking for Gio Console touchscreen information? Gio consoles have...
Posted to
ETC Product Wiki
by
Matt Pumplin
on
10-11-2012
Filed under: Accutouch, Congo, Congo Kid, CongoJr, Element, Elo, Eos, Eos Family RPUs, Eos RPU, Gio, Ion, Ion RPU, KnowledgeBase, Net3 RVI, RVI,
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How to upgrade the output count of an Eos / Gio / Ion / RPU: If your Eos, Gio, or Ion console requires more outputs to control your system, it is possible to upgrade those consoles within certain ranges. Eos An Eos console or Eos RPU may support up to 16,384 (16k) outputs in groups of 4096 addresses...
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The Socapex connector that is used by ETC: Socapex SL61 419AR The pinout for this is: CONNECTION CABLE CORE No. 1 Circuit 1 Live 2 Circuit 1 Neutral 3 Circuit 2 Live 4 Circuit 2 Neutral 5 Circuit 3 Live 6 Circuit 3 Neutral 7 Circuit 4 Live 8 Circuit 4 Neutral 9 Circuit 5 Live 10 Circuit 5 Neutral 11...