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Default IP Ranges For ETC Products Below are the ETC Network addressing standards. Bold numbers or modes are the default for devices that ship with a preconfigured IP. These standard ranges should be used unless a different range is required by the site. ETC Product IP Range Congo 10.101.80.101 to 10...
Posted to
ETC Product Wiki
by
Tracy.Fitch
on
06-18-2013
Filed under: CEM+, CEM3, Congo, Congo Kid, CongoJr, DMX, Element, Emphasis, Eos, Ethernet, Gateway Configuration Editor, GCE, Ion, iphone, ipod, iRFR, IRFU, KnowledgeBase, Legacy Unison, Light Server, Mosaic, NCE, Net2, Net3, Network, Obsession, ObsessionII, Paradigm, Pharos, Sensor+, Show Control, Unison, WRFU
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Touchscreen Monitors Eos Family consoles (Eos, Gio, Ion, Element), Eos Family RPUs, Net3 RVIs, support external touchscreens, as do Congo Family consoles (Congo, Congo Jr, Congo Kid), and Congo Light Servers running version 5+ software. Looking for Eos Titanium, Gio, Net3 RVI3, or Eos RPU3 touchscreen...
Posted to
ETC Product Wiki
by
Hans.Hinrichsen
on
06-14-2013
Filed under: Accutouch, Congo, Congo Kid, CongoJr, Element, Elo, Eos, Eos Family RPUs, Eos RPU, Gio, Ion, Ion RPU, KnowledgeBase, Net3 RVI, RVI, Touchscreen
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How to retrieve log files from any Eos Family Console or Client PC/Mac (Eos Ti, Eos, Gio, Ion, Element, Eos RPU3, Eos RPU, Ion RPU, Net3 RVI3, Net3 RVI): ETC appreciates end-users willingness to contribute to the improvement of the software product. To that end, if you experience a problem with the console...
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Eos/Gio/Ion/Element Console Settings Eos-Family consoles output both Net2 (EDMX) and Net3 (sACN/E1.31) levels via ethernet. As these protocols are enabled by default, you will likely not need to enable them, but if so they are available in the Settings menu of the Eos/Ion/Element welcome screen. When...
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Eos Family Lightwright Import Function File>Import> Lightwright> Location of file to be imported > File name.txt Eos will only display *.txt files in this menu. Additionally, Eos will only successfully import a tab delineated file with windows character returns. If you are a Mac user you...
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There has been an on-going issue with using the above listed Planar brand of monitors with ION/EOS/Element. In a nutshell, the Planar monitors will spontaneously go into a mode they call “safe mode” (dark screen and amber power LED). Once the monitor is in safe mode the monitor will not successfully...
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How to upgrade the output count of an Eos / Gio / Ion / RPU: If your Eos, Gio, or Ion console requires more outputs to control your system, it is possible to upgrade those consoles within certain ranges. Eos An Eos console or Eos RPU may support up to 16,384 (16k) outputs in groups of 4096 addresses...
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How to update software on an Eos Family console or Net3 RVI: To find the version of your console's software, please see this article: Finding the Software Version on an Eos Family Console step 1) Download the latest software and release notes from the ETC website at etcconnect.com . Open the zip...
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The type of MSC (Midi Show Control) commands Eos, Ion, and Element can take or send are very specific and preprogrammed into the software. The literal information is transmitted via a special language called a "hexadecimal string." In particular, Midi Show Control is a subset of the MIDI standard...
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Eos and Ion versions 1.4.2 and higher, and Element 1.6 and higher support serial control of the system. Network UDP was added in version 1.9.5. The serial interface allows text to be sent to Eos through I/O Gateways. (The physical serial ports on older Ion consoles and all Eos/Ion RPUs are not currently...