The attached document provides guidelines for the different wire types, and their equivalents, that ETC recommends for low voltage data transmission in permanently installed lighting systems.
When equipment goes bad out in the field, it's often extremely helpful if the owner/end user can keep track of the circumstances of the failure. This is especially true when the problem is intermittent and might not occur when the technician is present. Service Technicians are exceptionally skillful...
ETC Product Wiki
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If there is no backlight output, there are 2 options for the enduser to choose from: Check T1 for damage. If physically damaged or T1 is making a squealing sound, it needs to be replaced by a certified ETC technician. Check the RFU configuration to see if the backlight timer is on. The default setting...
I. Connecting to Your Console NOTE: If you have not already setup your console's wireless network and configured your iPhone/iPod to use that network, you need to start here: iRFR: How to Setup Your Wireless Network On your Congo or CongoJr you will need to have Remote Controls enabled. No other...