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How to update software on an Eos Family console or Net3 RVI: To find the version of your console's software, please see this article: Finding the Software Version on an Eos Family Console step 1) Download the latest software and release notes from the ETC website at etcconnect.com . Open the zip...
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The type of MSC (Midi Show Control) commands Eos, Ion, and Element can take or send are very specific and preprogrammed into the software. The literal information is transmitted via a special language called a "hexadecimal string." In particular, Midi Show Control is a subset of the MIDI standard...
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Users with Internet Explorer 7 will not be able to connect to CEM+ (at least up through CEM+ version 2.1). Solution The difficulty is a component of the JavaScript code only recognizes internet explorer with major versions 5 and 6. When IE7 identifies itself with that number, the JavaScript code exits...
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Users with Internet Explorer 8 and above will not be able to connect to CEM+ versions before 3.0. Solution The difficulty is a component of the javascript code only recognizes internet explorer with major versions 5, & 6 (7 is also supported in version 2.2). When IE8 identifies itself with that number...
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Default IP Ranges For ETC Products Below are the ETC Network addressing standards. Bold numbers or modes are the default for devices that ship with a preconfigured IP. These standard ranges should be used unless a different range is required by the site. ETC Product IP Range Congo 10.101.80.101 to 10...
Posted to
ETC Product Wiki
by
Tracy.Fitch
on
02-29-2012
Filed under: CEM+, CEM3, Congo, Congo Kid, CongoJr, DMX, Element, Emphasis, Eos, Ethernet, Gateway Configuration Editor, GCE, Ion, iphone, ipod, iRFR, IRFU, KnowledgeBase, Legacy Unison, Light Server, Mosaic, NCE, Net2, Net3, Network, Obsession, ObsessionII, Paradigm, Pharos, Sensor+, Show Control, ,
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Eos and Ion versions 1.4.2 and higher, and Element 1.6 and higher support serial control of the system. Network UDP was added in version 1.9.5. The serial interface allows text to be sent to Eos through I/O Gateways. (The physical serial ports on older Ion consoles and all Eos/Ion RPUs are not currently...
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*Menu structure is based on software v2.1.7 with a CEM+ that begins running in Full-Featured mode *If your rack does not have a configuration in it already, skip to step 6. Note: Basic/Portable mode is a simplified setup mode in CEM+ version 2.0 and above, intended for portable/touring racks. In basic...
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The SmartFade ML has RGB LED indicators that are factory calibrated to a white mix. Due to manufacturing differences in LEDs, there may be a need to recalibrate the LED button colors on your console so that "white" is actually white. This can be done (as of software v2.0) in the [Setup] menu...
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Problem When receiving a control level of 1% or higher, Sensor Portable Pack dimmers go to full at 1% Solution The problem is caused by one of two issues. The first is that the control module is set for the incorrect type of pack. Remember that an SR is an installed rack (bolted to the wall), whereas...
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A very small number of Express consoles shipped around December 2006 may occasionally lockup or display random characters on the screen. An incorrect RAM type was installed for a short period of time. If you encounter this issue, please contact ETC Technical Support at 800-688-4116 to arrange repair...