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Q: I patched my Seachanger XG fixtures on my Eos family console, but I can't seem to change it to any green color. What's going on? A: There is a known issue in the 1.9.5/1.9.6 fixture library that had incorrect color matching data drawn for the Seachanger XG fixtures, causing the color picker...
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Gateway Configuration Editor (GCE) can be installed on any Eos Family console. In most cases, GCE will be pre-installed with the console, however some early images did not have GCE or may an older version. It can be installed or updated at any time. GCE is a useful tool used to configure Net3 DMX RDM...
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For anyone looking to “lockout” their Eos or Ion console when they walk away from the tech table: With version 1.9.8 or later (with the introduction of the Shift key): To lockout the entire console: Press and hold [Shift] & [Escape] and the console will lock. Repeat to “unlock.”...
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Some modern USB Memory Sticks come with a software technology called U3 pre-installed. U3 allows a flash drive to act as a container for applications by running special, proprietary Windows software when attached to a Windows PC. However, this software will not run on ETC products which accept USB memory...
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As of 1.9.6 software, it is not possible via a command line interface to call Lamp Controls directly. For those installations that need flexibility in which fixtures they use lamp controls, the following workaround may be of use: Record a Macro that is: [Select_Last] {Lamp_Control} {Lamp_On} (or whichever...
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Connecting to Your Eos Family Console NOTE: If you have not already set up your console's wireless network and configured your Android device to use that network, please see aRFR: How to Setup Your Wireless Network . Once your Android device is configured to be on the same wireless network as your...
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Tabs, introduced in version 1.9 of software for Ion, are a useful tool in arranging and organizing data on the console. Much of this information has been drawn from the article Eos / Ion Display Conventions: Demystifying Eos and Ion Displays , available on the main ETC website. Using Tabs Both Eos and...
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Ion and Element Relay Out and Contact Closure Inputs To use the Relay Out Example: [Cue][1]{Execute}{Relay}[1][/][1]{On}[Enter] --- This will turn relay 1 in "Relay Out Group 1" on when cue 1 is fired. [Cue][2]{Execute}{Relay}[1][/][1]{Off}[Enter] --- This will turn Relay 1 in "Relay Out...
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When the RFR starts up, it can be put into a variety of different modes by holding down keys on the keypad. A summary of those modes is shown here. Key Function [More SK] Software Upgrade Mode • Screen Displays "Remote boot Version0.3" [Clear] RFR setup mode: Set frequency, net id, signal...
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Ion, Element, and RVI Monitor Arrangement If the software on your console is earlier than version 1.9.5, please see this article regarding monitor arrangement: KnowledgeBase: Ion Monitor Arrangement Before v.1.9.5 If you have two monitors plugged into your Element, Ion, or RVI (either two DVIs on the...