KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Tracy.Fitch — Mon, 18 Feb 2013 17:49:50 GMT

Current revision posted to ETC Product Wiki by Tracy.Fitch on 2/18/2013 11:49:50 AM

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Filed under: Ion, Element, Eos, Ion, KnowledgeBase

There has been an on-going issue with using the above listed Planar brand of monitors with ION/EOS/Element. In a nutshell, the Planar monitors will spontaneously go into a mode they call “safe mode” (dark screen and amber power LED). Once the monitor is in safe mode the monitor will not successfully synchronize with the console's video card even after a power cycle of the monitor and/or a reboot of the console. This problem is with the Planar monitor and not the EOS/ION/Element consoles.

The attachment is a FAQ directly from Planar’s website laying out the steps necessary to recover the monitor from “safe mode”. We have found the following modified version of method #1 to work the best with the three Planar test monitors ETC acquired.

[Modified] Method #1

Connect the DVI cable(s) from the monitor(s) to the console
Connect the power cable(s) to the monitor(s) but leave it disconnected from the wall outlet
Hold down the “+” and “<” buttons on the front of the monitor
Plug the monitor power cord into the wall outlet
Wait until the power LED on the front of the monitor turns green and immediately release the “+” and “<” buttons
If video isn’t present on the monitors at this point follow these additional instructions
a.
1. Exit out of the console application
  
  b.
2. Go to the external monitor setup
  
  c.
3. Swap the monitor arrangement
  
  d.
4. Click apply and save the settings
  
  e.
5. Perform a quick check to make sure the monitors have a proper video signal by running the identity utility
Launch the EOS/ION/Element console application

[View:http://www.etcconnect.com/Community/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/products/6253.Planar_5F00_PL1900M.pdf:550:0]View:http://www.etcconnect.com/Community/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/products/6253.Planar_5F00_PL1900M.pdf]

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Tracy.Fitch — Mon, 18 Feb 2013 17:46:27 GMT

Revision 6 posted to ETC Product Wiki by Tracy.Fitch on 2/18/2013 11:46:27 AM

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Filed under: Ion, Element, Eos, KnowledgeBase

[Modified] Method #1

Connect the DVI cable(s) from the monitor(s) to the console
Connect the power cable(s) to the monitor(s) but leave it disconnected from the wall outlet
Hold down the “+” and “<” buttons on the front of the monitor
Plug the monitor power cord into the wall outlet
Wait until the power LED on the front of the monitor turns green and immediately release the “+” and “<” buttons
If video isn’t present on the monitors at this point follow these additional instructions
a. Exit out of the console application

b. Go to the external monitor setup

c. Swap the monitor arrangement

d. Click apply and save the settings<o:p></o:p>

e. Perform a quick check to make sure the monitors have a proper video signal by running the identity utility
Launch the EOS/ION/Element console application

[View:http://www.etcconnect.com/Community/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/products/6253.Planar_5F00_PL1900M.pdf:550:0]

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Hans.Hinrichsen — Sat, 10 Sep 2011 15:08:25 GMT

Revision 5 posted to ETC Product Wiki by Hans.Hinrichsen on 9/10/2011 10:08:25 AM

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Filed under: Ion, Element, Eos, KnowledgeBase

There has been an on-going issue with using the above listed Planar brand of monitors with ION/EOS/Element. In a nutshell, the Planar monitors will spontaneously go into a mode they call “safe mode” (dark screen and amber power LED). Once the monitor is in safe mode the monitor will not successfully synchronize with the consoles’ console's video card even after a power cycle of the monitor and/or a reboot of the console. This problem is with the Planar monitor and not the EOS/ION/Element consoles.

The attachment is a FAQ directly from Planar’s website laying out the steps necessary to recover the monitor from “safe mode”. I played around with all three methods and ”. We have found the following modified version of method#1 method #1 to work the best with the three Planar test monitors ETC has acquired.

Modified method#1

[Modified] Method #1

Connect the DVI cable(s) from the monitor(s) to the console

Connect the power cable(s) to the monitor(s) but leave it disconnected from the wall outlet

Hold down the “+” and “<” buttons on the front of the monitor

Plug the monitor power cord into the wall outlet

Wait until the power LED on the front of the monitor turns green and immediately release the “+” and “<” buttons

If video isn’t present on the monitors at this point follow these additional instructions
a.Exit
a. Exit out of the console application

b.Go

b. Go to the external monitor setup

c.Swap

c. Swap the monitor arrangement

d.Click

d. Click apply and save the settings<o:p></o:p>

e.Perform

e. Perform a quick check to make sure the monitors have a proper video signal by running the identity utility

Launch the EOS/ION/Element console application

[View:http://www.etcconnect.com/Community/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/products/6253.Planar_5F00_PL1900M.pdf:550:0]

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Kelsey Aleckson — Thu, 23 Jul 2009 15:13:57 GMT
Revision 4 posted to ETC Product Wiki by Kelsey Aleckson on 7/23/2009 10:13:57 AM

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Filed under: Ion, Element, Eos, KnowledgeBase

There has been an on-going issue with using the above listed Planar brand of monitors with ION/EOS/Element. In a nutshell, the Planar monitors will spontaneously go into a mode they call “safe mode” (dark screen and amber power LED). Once the monitor is in safe mode the monitor will not successfully synchronize with the consoles’ video card even after a power cycle of the monitor and/or a reboot of the console. This problem is with the Planar monitor and not the EOS/ION/Element consoles.

The attachment is a FAQ directly from Planar’s website laying out the steps necessary to recover the monitor from “safe mode”. I played around with all three methods and have found the following modified version of method#1 to work the best with the three Planar test monitors ETC has acquired.

Modified method#1

Connect the DVI cable(s) from the monitor(s) to the console

Connect the power cable(s) to the monitor(s) but leave it disconnected from the wall outlet

Hold down the “+” and “<” buttons on the front of the monitor

Plug the monitor power cord into the wall outlet

Wait until the power LED on the front of the monitor turns green and immediately release the “+” and “<” buttons

If video isn’t present on the monitors at this point follow these additional instructions
a.Exit out of the console application

b.Go to the external monitor setup

c.Swap the monitor arrangement

d.Click apply and save the settings<o:p></o:p>

e.Perform a quick check to make sure the monitors have a proper video signal by running the identity utility

Launch the EOS/ION/Element console application

[View:http://www.etcconnect.com/Community/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/products/6253.Planar_5F00_PL1900M.pdf:550:0]

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Kelsey Aleckson — Thu, 23 Jul 2009 15:13:57 GMT
Revision 3 posted to ETC Product Wiki by Kelsey Aleckson on 7/23/2009 10:13:57 AM

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Filed under: Ion, Element, Eos, KnowledgeBase

There has been an on-going issue with using the above listed Planar brand of monitors with ION/EOS/Element. In a nutshell, the Planar monitors will spontaneously go into a mode they call “safe mode” (dark screen and amber power LED). Once the monitor is in safe mode the monitor will not successfully synchronize with the consoles’ video card even after a power cycle of the monitor and/or a reboot of the console. This problem is with the Planar monitor and not the EOS/ION/Element consoles.

The attachment is a FAQ directly from Planar’s website laying out the steps necessary to recover the monitor from “safe mode”. I played around with all three methods and have found the following modified version of method#1 to work the best with the three Planar test monitors ETC has acquired.

Modified method#1

Connect the DVI cable(s) from the monitor(s) to the console

Connect the power cable(s) to the monitor(s) but leave it disconnected from the wall outlet

Hold down the “+” and “<” buttons on the front of the monitor

Plug the monitor power cord into the wall outlet

Wait until the power LED on the front of the monitor turns green and immediately release the “+” and “<” buttons

If video isn’t present on the monitors at this point follow these additional instructions
a.Exit out of the console application

b.Go to the external monitor setup

c.Swap the monitor arrangement

d.Click apply and save the settings<o:p></o:p>

e.Perform a quick check to make sure the monitors have a proper video signal by running the identity utility

Launch the EOS/ION/Element console application

[View:http://www.etcconnect.com/Community/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/products/6253.Planar_5F00_PL1900M.pdf:550:0]

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Kelsey Aleckson — Thu, 23 Jul 2009 15:13:57 GMT
Revision 2 posted to ETC Product Wiki by Kelsey Aleckson on 7/23/2009 10:13:57 AM

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

There has been an on-going issue with using the above listed Planar brand of monitors with ION/EOS/Element. In a nutshell, the Planar monitors will spontaneously go into a mode they call “safe mode” (dark screen and amber power LED). Once the monitor is in safe mode the monitor will not successfully synchronize with the consoles’ video card even after a power cycle of the monitor and/or a reboot of the console. This problem is with the Planar monitor and not the EOS/ION/Element consoles.

The attachment is a FAQ directly from Planar’s website laying out the steps necessary to recover the monitor from “safe mode”. I played around with all three methods and have found the following modified version of method#1 to work the best with the three Planar test monitors ETC has acquired.

Modified method#1

Connect the DVI cable(s) from the monitor(s) to the console

Connect the power cable(s) to the monitor(s) but leave it disconnected from the wall outlet

Hold down the “+” and “<” buttons on the front of the monitor

Plug the monitor power cord into the wall outlet

Wait until the power LED on the front of the monitor turns green and immediately release the “+” and “<” buttons

If video isn’t present on the monitors at this point follow these additional instructions
a.Exit out of the console application

b.Go to the external monitor setup

c.Swap the monitor arrangement

d.Click apply and save the settings<o:p></o:p>

e.Perform a quick check to make sure the monitors have a proper video signal by running the identity utility

Launch the EOS/ION/Element console application

[View:http://www.etcconnect.com/Community/cfs-file.ashx/__key/CommunityServer.Wikis.Components.Files/products/6253.Planar_5F00_PL1900M.pdf:550:0]

KnowledgeBase: Planar LCD Monitors( PL1700/1700M/1711M/1910M/1911M) with EOS/ION/Element

Kelsey Aleckson — Thu, 23 Jul 2009 15:10:49 GMT
Revision 1 posted to ETC Product Wiki by Kelsey Aleckson on 7/23/2009 10:10:49 AM

There has been an on-going issue with using the above listed Planar brand of monitors with ION/EOS/Element. In a nutshell, the Planar monitors will spontaneously go into a mode they call “safe mode” (dark screen and amber power LED). Once the monitor is in safe mode the monitor will not successfully synchronize with the consoles’ video card even after a power cycle of the monitor and/or a reboot of the console. This problem is with the Planar monitor and not the EOS/ION/Element consoles.

The attachment is a FAQ directly from Planar’s website laying out the steps necessary to recover the monitor from “safe mode”. I played around with all three methods and have found the following modified version of method#1 to work the best with the three Planar test monitors ETC has acquired.

Modified method#1

Connect the DVI cable(s) from the monitor(s) to the console

Connect the power cable(s) to the monitor(s) but leave it disconnected from the wall outlet

Hold down the “+” and “<” buttons on the front of the monitor

Plug the monitor power cord into the wall outlet

Wait until the power LED on the front of the monitor turns green and immediately release the “+” and “<” buttons

If video isn’t present on the monitors at this point follow these additional instructions
a.Exit out of the console application

b.Go to the external monitor setup

c.Swap the monitor arrangement

d.Click apply and save the settings<o:p></o:p>

e.Perform a quick check to make sure the monitors have a proper video signal by running the identity utility

Launch the EOS/ION/Element console application