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KnowledgeBase: EM24 Common Repair Issues

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First published by:
Kelsey Aleckson
on 06-19-2009
Last revision by:
Kelsey Aleckson
on 06-19-2009
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KnowledgeBase: EM24 Common Repair Issues This page is locked to prevent further edits

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What do I do if there is water damage?

Phase A and Reset circuit will be affected, and it must come in for repair.

What do I do if a pattern of lights is out (possibly every third one)?

Look at the transformers and see if one half is brown (both halves should be a beige color), if one half is brown that means that there has been a short, and possibly a lightning strike.  This means that a phase is out, and it must come in for repair.

What do I do if I have flickering lights and output?

Z45 must be replaced.  This is a 75177 socketed chip. This chip pops out and can be replaced easily.  When taking this chip out and replacing it, the person should be grounded.  If the person does not have a wrist strap or any other method of grounding himself or herself, they should place one hand on any metal part of the console before touching the chip or any part of the board, and leave their hand on the metal until they are finished replacing the chip.

What do I do if some lights fade differently than others?

That phase needs to be recalibrated by a qualified ETC tech.

NOTES:

Self-tests can be run on this.  Set address digi-switch to "92" and press reset.  This runs a chase through all 24 channels.  This will tell you that the controller is sending DMX to the channels.

Another self test:  Set address digi-switch to "93" and press reset.  This tells you if all of your channels are fading correctly.

To test if you are receiving DMX, Set address to "01", Data light will be flashing if you are not receiving DMX.  If DMX is present, then replace Z45 this is a socketed chip.  This chip pops out and can be replaced easily.  When taking this chip out and replacing it, the person should be grounded.  If the person does not have a wrist strap or any other method of grounding himself or herself, they should place one hand on any metal part of the unit before touching the chip or any part of the board, and leave their hand on the metal until they are finished replacing the chip.  If the data light stays on, then it is detecting DMX.  Test in both "Last Pack" "On" and "Off"

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