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iRFR: How to Setup Your Wireless Network

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First published by:
Chris Mizerak
on 05-04-2009
Last revision by:
Tracy.Fitch
on 08-26-2011
7 people found this article useful.

87% of people found this useful
iRFR: How to Setup Your Wireless Network

I. Network Configuration

The iRFR requires that your console be on a wireless network.  Below are a couple examples of how you may choose to configure your wireless network:


*NOTE: Your lighting network should never have a direct connection to the internet.  It is also critical that the wireless component of your lighting network have the latest security protection in place, such as password protection, WEP, MAC address filtering, etc...

A table of default static IP addresses for ETC equipment is available here

II. iPhone/iPod Configuration

Once your wireless network is setup, you must configure your iPhone/iPod to connect to it:

1. On your iPhone/iPod press the Settings icon:


2. At the Settings screen, select Wi-Fi


3. At the Wi-Fi Networks screen, find the wireless network your console is on and select it.  Once connected, you will see a check mark to the left of the network name.

4. Now press the round blue arrow button to configure your network settings:


4. Now you must configure your iPhone/iPod's network settings so that it can connect to the console.  The reccomended IP address is as follows for a standard static network configuration:

III. Testing Network Connectivity

Once your iPhone/iPod is configured to be on the same wireless network as your console, here's a quick test to make sure the iRFR and your console can talk:

1. Launch the iRFR app on your iPhone/iPod

2. At the Welcome screen, click Settings


3. The Console settings shows the selected console, which the iRFR will connect to.  The first time you use the iRFR app, you will need to provide at least one console to connect to by clicking on "Add Console"

4. Choose a display name for the connection, then enter the console's IP address (see the tip below if you don't know how to locate your console's IP address)  When connecting to an Eos Family console, the Password is the case-sensitive name of the console, found in the shell under Settings>General.  When connecting to a Congo Family console, leave the password blank.

 

4. After entering the IP address of the console, a short test will run to verify the iRFR app can communicate with the console (using a series of ping's)  If the test fails, you will see a red circle with a line through it.  If the test passes, you will see a bar graph indicating the signal strength.

 

5. If the communication test FAILS, double-check that you have entered the correct IP address of your console in the Host field at the Settings screen.  If the test still fails, exit the iPhone/iPod home screen and verify that you are still connected to your console's WiFi network.

6. When you are finished entering the console information, click the Done button at the bottom of the screen.  You will now see a list of all the consoles you can choose to connect to.  Select a console from the list to return to the main Settings screen.

You can add additional consoles by clicking the Plus (+) button in the top right corner.  You can edit existing console information by clicking the blue arrow to the right of the console name.  To remove consoles from the list, click the Edit button at the bottom of the screen.


Tip: With an Eos/Ion/Element console, you can find the IP address of your console in the Shell>Settings>Network:

And in Congo, you can find the IP address of your console in System Settings>Network or in About Congo (opened from the Browser):


IV. Getting Started!

iRFR: Getting Started with Eos/Ion/Element

iRFR: Getting Started with Congo/CongoJr

Recent Comments

By: davebsstage Posted on 01-18-2011 2:06 PM

lutonbod:

If no one else has answered you, the "difference" in the 2 apps is which charity the $$ go to: the LR version goes to "Light Relief" and the BTS version goes to "Behind the Scenes." Both (LR is UK and BTS is US) are charities that help out stagehands who are struggling with some kind of financial hardship.....

A worthy cause for sure.....

By: heetbrink Posted on 09-25-2011 2:58 PM

Well,  third night trying:

Can you just post a config setting doc for the router, iPad and Element Console?

Which check boxes on the console should be checked

What IP addresses for all three devices

What subnet mask settings for each device

DHCP on or off

etc

By: bacchusg Posted on 11-01-2011 7:17 PM

I'm sure it's written here somewhere but to help others with the issue, it seems like the EOS network doesn't like two iRFR's connected at once as I found out when trying to get the new iPad to work while at the same time using the iPod to confirm my connection was working. Once I turned off the wireless connection to the iPod the iPad worked fine.

By: Seth Starr Posted on 11-04-2011 7:59 AM

bacchusg,

The key when having multiple devices is that they need to have different IP addresses.

iPOD: 10.101.125.101, iPad 10.101.125.102, etc

The last octect, 10.101.125.*** is what needs to change for each device.  It can be anything between 101 and 254 and you should work fine.

I often have an iPod and iPad setup working at the same time when I do trainings so give it a try.

By: daykroid Posted on 05-01-2012 1:53 PM

It is mandatory to enable the "WiFi Remote" checkbox in the RFR option in the main settings menu, otherwise the iOS app will return an "connection refused" message.

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