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CEM3 Error States

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First published by:
tomsteer
on 03-07-2012
Last revision by:
Hans.Hinrichsen
on 03-29-2012
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CEM3 Error States

Message Cause Possible Corrective Action
CPU Temp High The temperature detected at the CEM3 has exceeded the limit set under the "Temp High Warn" option in Setup->Rack Decrease ambient temperature, or adjust temperature warning level
CPU Temp Low The temperature detected at the CEM3 is below 0C (32F) Increase room temperature
DMX Error Port A The DMX signal on port A is corrupt or invalid Check DMX wiring and termination
DMX Error Port B The DMX signal on port B is corrupt or invalid Check DMX wiring and termination
No DMX Port A No DMX signal is detected on port A
Check DMX wiring, termination or transceiver chip
No DMX Port B No DMX signal is detected on port B
Check DMX wiring, termination or transceiver chip
Frequency Error The power frequency is out the supported range of 47-63Hz
Check the incoming power supply to the rack.
Phase A Error The power on Phase A could not be interpreted due to noise or interference
Check the incoming power supply to the rack.
Phase B Error The power on Phase B could not be interpreted due to noise or interference
Check the incoming power supply to the rack.
Phase C Error The power on Phase C could not be interpreted due to noise or interference
Check the incoming power supply to the rack.
Phase A Off No power is detected on Phase A
Check the incoming power supply to the rack
Phase B Off No power is detected on Phase B
Check the incoming power supply to the rack
Phase C Off No power is detected on Phase C
Check the incoming power supply to the rack
Temp Sensor Stuck The temperature sensor is giving an invalid reading
Replace or service CEM3
Zero Cross Error The dimming engine is unable to detect the power zero cross correctly
Check the incoming power supply/Service or replace CEM3
Phase A Volts High The power on phase A is above the volts high warning level (in Setup->Rack)
Check the incoming power supply to the rack
Phase B Volts High The power on phase B is above the volts high warning level (in Setup->Rack)
Check the incoming power supply to the rack
Phase C Volts High The power on phase C is above the volts high warning level (in Setup->Rack)
Check the incoming power supply to the rack
Phase A Volts Low The voltage on phase A is below the minimum required value for the CEM3
Check the incoming power supply to the rack
Phase B Volts Low The voltage on phase B is below the minimum required value for the CEM3
Check the incoming power supply to the rack
Phase C Volts Low The voltage on phase C is below the minimum required value for the CEM3
Check the incoming power supply to the rack
Phase A Overvolts The voltage on phase A is above the maximum value for the CEM3
Check the incoming power supply to the rack
Phase B Overvolts The voltage on phase B is above the maximum value for the CEM3
Check the incoming power supply to the rack
Phase C Overvolts The voltage on phase C is above the maximum value for the CEM3
Check the incoming power supply to the rack
Rack Memory Error The CEM3 is unable to communicate with the memory chip on the backplane
Check the CEM3 is seated correctly; Replace backplane
Rack Detect Error The CEM3 is unable to detect the rack type from the DIP switches on the backplane
Check the CEM3 is seated correctly; Replace the backplane
Fan Fail The CEM3 detects that the rack fan is drawing current outside the expected value
Check the rack fan and fan fuse.
Config Rejected A config was loaded that contained invalid data or values
Re-generate configuration; contact ETC
AF Card Error 1 The CEM3 is unable to communicate with AF card 1
Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage
AF Card Error 2 The CEM3 is unable to communicate with AF card 2
Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage
AF Card Error 3 The CEM3 is unable to communicate with AF card 3
Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage
AF Card Error 4 The CEM3 is unable to communicate with AF card 4
Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage
AF Card 1 Loading AF card 1 is loading software
Wait until software load has completed
AF Card 2 Loading AF card 2 is loading software
Wait until software load has completed
AF Card 3 Loading AF card 3 is loading software
Wait until software load has completed
AF Card 4 Loading AF card 4 is loading software
Wait until software load has completed
AF Dim Removed <Dimmer Nr>
AF detects that a dimmer has been removed
Re-insert dimmer; check dimmer module
AF Bkr Trip <Dimmer Nr>
AF detects that a dimmer circuit breaker has tripped
Re-set circuit breaker; check dimmer module
AF RCD Trip <Dimmer Nr>
AF detects that a dimmer circuit with RCD has tripped due to earth leakage
Re-set circuit breaker; check dimmer module and load
AF Load High <Dimmer Nr>
AF detects that the current load on a circuit is higher than the recorded load
Check load/lamps
AF Load Low <Dimmer Nr>
AF detects that the current load on a circuit is lower than the recorded load
Check load/lamps
AF No Load <Dimmer Nr>
AF detects that there is no load on a circuit
Check load/lamps
Overcurrent <Dimmer Nr>
In a Sinewave system, an overcurrent has been detected on a dimmer
Check load
Dim Overtemp <Dimmer Nr>
An overtemperature condition has been detected on a dimmer module
Check dimmer module and rack cooling

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