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  • KnowledgeBase: External Touch Screens for Eos , Ion , Element , Congo , Congo jr, Net3 RVI

    Eos, Ion, Element, and Eos/Ion RPUs support external touchscreens, as do Congo, Congo jr, and Congo Lightserver running version 5+ software. There are two options for acquiring touchscreens: ETC stocks a touchscreen (part # M231) available through ETC dealerships. Some ELO touchscreens are compatible...
    Posted to ETC Product Wiki by Tracy.Fitch on 01-05-2010
    Filed under: Congo, CongoJr, Element, Eos, Ion, KnowledgeBase, RVI, Touchscreen
  • KnowledgeBase: Help Your Technician Help you

    When equipment goes bad out in the field, it's often extremely helpful if the owner/end user can keep track of the circumstances of the failure. This is especially true when the problem is intermittent and might not occur when the technician is present. Service Technicians are exceptionally skillful...
    Posted to ETC Product Wiki by Kelsey Aleckson on 08-24-2009
    Filed under: AAS, Acclaim, arri, ASTS, AVAB, CEM, CEM+, Congo, CongoJr, cRRFU, DAS, Dimmer, Distribution, DMX, ECMUX, Element, ELTS, Emphasis, Eos, ETCLink, Ethernet, Express, Expression, GCE, Idea, Ion, Irideon, K96, KnowledgeBase, Legacy Unison, LMI, Lon, MDD, MDR, MicroII, MicroVision, MIDI, MPE, NCE, Net2, Net3, Obsession, ObsessionII, Pharos, RDM, Response, RFR, RFU, RRFU, RS-232, RVI, Sensor, Sensor+, SineWave, SmartBar, SmartFade, SmartFadeML, SmartModule, SMPTE, Source Four, Source4, Touchscreen, Unison, Vision, WRFU
  • KnowledgeBase: Net 1 Remote Video Interface Will Not Work Via Thinnet (Coax)

    Problem RVI Will Not Work Via Thinnet (Coax). It works fine with UTP (Cat 5). Solution Make sure you are using 50 Ohm BNC cable, not 75 Ohm. 75 Ohm BNC is for video signals and will not function properly for thinnet. Also make sure you are using T's and 50 Ohm terminators correctly. Only one terminator...
    Posted to ETC Product Wiki by Kelsey Aleckson on 08-24-2009
    Filed under: KnowledgeBase, RVI
  • KnowledgeBase: Remote Video Interface Displaying "ETCNet Communications Monitor"

    Problem RVI Displaying "ETCNet Communications Monitor" instead of console screen. Solution If you run across an RVI where the monitor is displaying "ETCNet Communications Monitor" and "F" function keys, open up the RVI and put DIP switch #1 to off and cycle the power. Correct...
    Posted to ETC Product Wiki by Kelsey Aleckson on 08-24-2009
    Filed under: KnowledgeBase, RVI
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