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  • KnowledgeBase: Daylight Saving Time (DST) and ETC Products

    Many ETC products provide timed event capabilities and may be affected by the 2007 adjustments to US Daylight Saving Time enacted with the Energy Policy Act of 2005. See the ETC Daylight Saving reference page for more information on what steps to take with your individual product
    Posted to ETC Product Wiki by sbittner on 03-19-2010
    Filed under: Express, KnowledgeBase, Legacy Unison, Obsession, ObsessionII, Unison
  • KnowledgeBase: Help Your Technician Help you

    When equipment goes bad out in the field, it's often extremely helpful if the owner/end user can keep track of the circumstances of the failure. This is especially true when the problem is intermittent and might not occur when the technician is present. Service Technicians are exceptionally skillful...
    Posted to ETC Product Wiki by Kelsey Aleckson on 08-24-2009
    Filed under: AAS, Acclaim, arri, ASTS, AVAB, CEM, CEM+, Congo, CongoJr, cRRFU, DAS, Dimmer, Distribution, DMX, ECMUX, Element, ELTS, Emphasis, Eos, ETCLink, Ethernet, Express, Expression, GCE, Idea, Ion, Irideon, K96, KnowledgeBase, Legacy Unison, LMI, Lon, MDD, MDR, MicroII, MicroVision, MIDI, MPE, NCE, Net2, Net3, Obsession, ObsessionII, Pharos, RDM, Response, RFR, RFU, RRFU, RS-232, RVI, Sensor, Sensor+, SineWave, SmartBar, SmartFade, SmartFadeML, SmartModule, SMPTE, Source Four, Source4, Touchscreen, Unison, Vision, WRFU
  • KnowledgeBase: Problems with Strand SN110 node receiving DMX

    From our testing, Strand SN110 nodes seem to require a 6 millisecond idle time after the last stop bit. In order for ETC consoles and DMX nodes and gateways to send DMX to them you must set their DMX Output speed to "slow". A deep clear or reset will change this to "fast", so the...
    Posted to ETC Product Wiki by Kelsey Aleckson on 07-27-2009
    Filed under: Congo, CongoJr, DMX, Element, Emphasis, Eos, Express, Expression, Ion, KnowledgeBase, Net2, Net3, Obsession, ObsessionII, SmartFade, SmartFadeML
  • KnowledgeBase: ETC Network IP Addresses

    Default IP configuration by product Product IP Address Subnet Mask Gateway IP Unison 10.101.10.101 255.255.0.0 10.101.10.101 Obsession Primary RPU 10.101.30.101 255.255.0.0 10.101.30.101 DMX Node 10.101.0.99 255.255.0.0 0.101.0.99 Default subnet mask and gateway Item Value Subnet Mask 255.255.0.0 Default...
    Posted to ETC Product Wiki by Kelsey Aleckson on 07-27-2009
    Filed under: CEM+, Congo, CongoJr, DMX, Element, Emphasis, Eos, GCE, Ion, KnowledgeBase, Legacy Unison, Net2, Net3, Obsession, ObsessionII, Sensor+, Unison, WRFU
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