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  • Key Cap Changes on Eos Family Consoles

    From time to time during Eos Family software releases, there have been changes to the physical keys (a.k.a "hard keys") on the console that require replacement key caps to be sent for existing consoles. Below is a summary of the changes with the associated software version. Does it look like...
    Posted to ETC Product Wiki by Hans.Hinrichsen on 04-17-2013
    Filed under: Address Patch key, Element, Eos, Eos Family, Follow Hang key, Gio, High/Low key, Ion, Key Cap, Shift key
  • Eos Family

    Family-Wide Articles Programming: Common Effects and How to Program Them on an Eos Family Console Updating Eos Family Software Connecting Eos/Ion/Element to a Visualiser Virtual Media Server File Formats Eos and Ion Screen Lockout Using Expand Mode On an RVI. (Eos/Ion) Fixtures and Fixture Libraries...
    Posted to ETC Product Wiki by Hans.Hinrichsen on 04-16-2013
    Filed under: Element, Eos, Eos Family, Gio, Ion, Net3, RFR, RVI
  • KnowledgeBase: Retrieving Log Files from Eos Family Consoles

    How to retrieve log files from any Eos Family Console or Client PC/Mac (Eos Ti, Eos, Gio, Ion, Element, Eos RPU3, Eos RPU, Ion RPU, Net3 RVI3, Net3 RVI): ETC appreciates end-users willingness to contribute to the improvement of the software product. To that end, if you experience a problem with the console...
    Posted to ETC Product Wiki by Hans.Hinrichsen on 04-16-2013
    Filed under: Element, Eos, Ion, KnowledgeBase
  • I can't find my fixture in the Eos/Gio/Ion/Element console. What should I do?

    Q: I can't find my particular fixture in the Eos Family console fixture library. What can I do? A: There are a few options: Check for software updates. Software updates generally include an expanded fixture library. Check for a library update on the website. In between software updates, ETC will...
    Posted to ETC Product Wiki by Hans.Hinrichsen on 04-08-2013
    Filed under: custom fixture, Element, Eos, fixture editor, fixture library, Gio, Ion, profile creation
  • Missing Shortcut key for FRAME

    As I was creating my x-keys layout today, I noticed there is no keyboard shortcut for FRAME. Is this a mistake? Does anyone know what the shortcut key is for this? Seems strange that it's a real console key with no shortcut. I use scrollers a lot, so this is pretty important to me.
    Posted to The Element Forum by jpgagnon on 08-19-2009
    Filed under: Element, ion, eos
  • Connecting iRFR to Eos/ION/Element offline on a mac.

    I just bought the iRFR for my iphone. I don't have a console near me for some time, but I was under the impression I could use this with the offline software to get a feel for how the iRFR operates. Is this not true? I can't seem to get it to connect. I am running Mac OS 10.5.7 on an Intel macbook...
    Posted to The Eos Family Forum (Eos Ti, Eos, Gio, Ion) by jpgagnon on 08-05-2009
    Filed under: eos ion client offline, Element Client, Element, iRFR
  • Re: Element - Client Dongles

    Hi there - Element will only support Mirror Mode operation of clients and RVIs, so we thought hard about it and decided that Mirror Mode access should be "free" - meaning that no dongle will be required to connect a client or RVI to an Element console (or Eos/Ion, I believe, if running in Mirror...
    Posted to The Element Forum by sclausen on 06-09-2009
    Filed under: Element Client, Element
  • Element FAQ

    1) What is Element? Element is the smallest console in the Eos family of products. It is designed for smaller venues with mostly conventional (dimmers) lighting rigs and small numbers of motorized conventional accessories (scrollers, gobo rotators, moving mirror heads, etc.) and other DMX devices like...
    Posted to The Element Forum by sclausen on 06-01-2009
    Filed under: Element
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