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  • KnowledgeBase: Help Your Technician Help you

    When equipment goes bad out in the field, it's often extremely helpful if the owner/end user can keep track of the circumstances of the failure. This is especially true when the problem is intermittent and might not occur when the technician is present. Service Technicians are exceptionally skillful...
    Posted to ETC Product Wiki by Kelsey Aleckson on 08-24-2009
    Filed under: AAS, Acclaim, arri, ASTS, AVAB, CEM, CEM+, Congo, CongoJr, cRRFU, DAS, Dimmer, Distribution, DMX, ECMUX, Element, ELTS, Emphasis, Eos, ETCLink, Ethernet, Express, Expression, GCE, Idea, Ion, Irideon, K96, KnowledgeBase, Legacy Unison, LMI, Lon, MDD, MDR, MicroII, MicroVision, MIDI, MPE, NCE, Net2, Net3, Obsession, ObsessionII, Pharos, RDM, Response, RFR, RFU, RRFU, RS-232, RVI, Sensor, Sensor+, SineWave, SmartBar, SmartFade, SmartFadeML, SmartModule, SMPTE, Source Four, Source4, Touchscreen, Unison, Vision, WRFU
  • KnowledgeBase: "SCR Failure" Displays for All Dimmers in a Sensor Rack

    Most likely the rack has been configured for advanced feature dimmers and you are not using advanced feature dimmers. Call ETC Technical Service or refer to the article in this database regarding generating defaults for a Sensor rack.
    Posted to ETC Product Wiki by Kelsey Aleckson on 07-24-2009
    Filed under: CEM, CEM+, KnowledgeBase, Sensor, Sensor+
  • KnowledgeBase: How do I match Intensities and dimmer curves between an MPE or Sensor CEM and a CEM plus processor?

    Verify that the Max Scale setting for each dimmer on the CEM+ is set to about 118. Verify that the Curve setting for each dimmer on the CEM+ is set to Mod Square. If this doesn’t work, try Sensor 2.0. Make sure to check the voltage readings with an RMS meter.
    Posted to ETC Product Wiki by Kelsey Aleckson on 07-24-2009
    Filed under: CEM, CEM+, KnowledgeBase, MPE, Sensor, Sensor+
  • KnowledgeBase: High Altitude Effects on Sensor and Unison Dimmers

    On ETC submittal drawings there is a line that states: Dimmer rack generates approximately 4% of connected load as heat output. Dimmer Room must have climate control. Maintain between 32 degrees Fahrenheit (0 degrees Centigrade) to 104 degrees Fahrenheit (40 degrees Centigrade), humidity between 30%...
    Posted to ETC Product Wiki by Kelsey Aleckson on 07-22-2009
    Filed under: CEM, CEM+, KnowledgeBase, Legacy Unison, Sensor, Sensor+, Unison
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