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ATTENTION: The following fixture information is for reference only. Resolution of any sitespecific issues, i.e. HVAC needs, fire safety, or any other heat-related installation questions are the sole responsibility of the customer. We are happy to provide the following heat information on Source Four...
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This page applies to SmartSoft under Windows 8 only When connecting a SmartFade or SmartFade ML to a PC running Windows 8, the operating system will block the installation of the drivers as Windows 8 now requires all drivers to be 'signed' by a Microsoft associate. To install the drivers manually...
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How to retrieve log files from any Eos Family Console or Client PC/Mac (Eos Ti, Eos, Gio, Ion, Element, Eos RPU3, Eos RPU, Ion RPU, Net3 RVI3, Net3 RVI): ETC appreciates end-users willingness to contribute to the improvement of the software product. To that end, if you experience a problem with the console...
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Eos/Gio/Ion/Element Console Settings Eos-Family consoles output both Net2 (EDMX) and Net3 (sACN/E1.31) levels via ethernet. As these protocols are enabled by default, you will likely not need to enable them, but if so they are available in the Settings menu of the Eos/Ion/Element welcome screen. When...