Electronic Theatre Controls
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  • KnowledgeBase: Help Your Technician Help you

    When equipment goes bad out in the field, it's often extremely helpful if the owner/end user can keep track of the circumstances of the failure. This is especially true when the problem is intermittent and might not occur when the technician is present. Service Technicians are exceptionally skillful...
    Posted to ETC Product Wiki by Kelsey Aleckson on 08-24-2009
    Filed under: AAS, Acclaim, arri, ASTS, AVAB, CEM, CEM+, Congo, CongoJr, cRRFU, DAS, Dimmer, Distribution, DMX, ECMUX, Element, ELTS, Emphasis, Eos, ETCLink, Ethernet, Express, Expression, GCE, Idea, Ion, Irideon, K96, KnowledgeBase, Legacy Unison, LMI, Lon, MDD, MDR, MicroII, MicroVision, MIDI, MPE, NCE, Net2, Net3, Obsession, ObsessionII, Pharos, RDM, Response, RFR, RFU, RRFU, RS-232, RVI, Sensor, Sensor+, SineWave, SmartBar, SmartFade, SmartFadeML, SmartModule, SMPTE, Source Four, Source4, Touchscreen, Unison, Vision, WRFU
  • KnowledgeBase: What Depth Back Box Does ETC Recommend for Equipment Installations

    When considering what depth Back Box to use, the general rule is to use a 3.5" box for stations with 3 or more connectors. (This is a change from the previous standard of 3.5" boxes for 4 connector boxes.) This will be reflected in the standard drawings. An exception to this is Unison and DAS...
    Posted to ETC Product Wiki by Kelsey Aleckson on 07-23-2009
    Filed under: AAS, DAS, KnowledgeBase, Legacy Unison, Unison
  • KnowledgeBase: All Lights Stuck to Full on my Analog Address System

    Problem After a lighting storm, all my lights are stuck at full. Solution During lightning season, ETC has seen a number of systems that get zapped and toggle the worklights on. Customer will call in and cannot get the lights to go off. Problem is that no worklight station was ever installed but the...
    Posted to ETC Product Wiki by Kelsey Aleckson on 07-22-2009
    Filed under: AAS, KnowledgeBase
  • KnowledgeBase: Analog Address System Channels Crosstalking and Flickering

    Problem At low levels, AAS channels crosstalk and flicker. Solution Originally, the AAS processor had two discreet chips in PCB locations U16 and U17. Per ECO 1893 (superceding ECO 1847), these two discreet chips were replaced with a filter PCB which installs over both sockets. This should fix problems...
    Posted to ETC Product Wiki by Kelsey Aleckson on 07-22-2009
    Filed under: AAS, KnowledgeBase
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