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By way of background, I am one of those customers who moved to Ion from an Express 125. I expect there are, or will be, a lot of us making this leap over the next few years. I like the Ion, and I really like what it is going to make it possible for my community theatre to do as our lighting inventory...
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I can't seem to get HotKeys to work on my Laptop or Desktop. Both are running Windows XP Pro SP3. When I launch Ion Offline v1.8, I can type out the full command, but the HotKey shortcuts don't seem to work. For example, if I want to use the Effect command, I press Alt-E, but just hear an error...