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Problem Booting the board...sometimes

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Top 75 Contributor
Posts 153
brucek Posted: 02-15-2012 6:25 PM

(It's after hours, so I'll give the forum a try)

New smartfadeML...ok, its a week old.

Sometimes, I plug the PSU in to the wall, I plug the PSU into the board, and it boots up just ducky.

Other times (maybe 30%) when I plug the PSU in to the board, I get the back light, the ETC logo, and the power button lit (and maybe a few random buttons), and the board doesn't boot.  I can unplug and replug and sometimes it will boot.  It will never boot if power is re-applied sooner than about 3-4 sec.  Sometimes I have to wait about 1-2 mins for it to reboot.

When it does boot up, it seems to always re-boot using the power key.

I've tried a second PSU, same problem.

I think it seems to happen more the longer the board has been powered up (heat?)

Any insight....beside call tech services in the morning?

Bruce Klotz Theatrix, Inc

Top 100 Contributor
Posts 112

Calling us was the right plan.  I'm glad we're going to get this swapped out for you. 

Tracy S. Fitch, ETC Technical Services Engineer

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