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Element console not booting up

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jpgagnon posted on 01-23-2012 9:53 AM

I had a problem yesterday morning with my Element Console not booting up. When I turn the power on(round button), the console would light up and the fans would start.  The screen would never turn on and the fans would stay at the high start speed. The console would never boot up.  I did a hard power down, and then tried again.  Same thing.  Took about 5 tries. We did have a problem in the building as the furnace was broken and the building was about 35-40 degrees.  Could this be the culprit?  This happened a week ago as well on the coldest day and wondered if it's the cold.

 

Thanks
JP

JP Gagnon High Output, Inc. Portland, ME

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Verified by jpgagnon

Thanks Anne.  talked to them today.  Best guess is the hard drive being too cold.  Shouldn't have any  more problems.

 

 

JP Gagnon High Output, Inc. Portland, ME

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Top 10 Contributor
4,381 Posts

JP, please contact tech serve in Madison.

Thank you!

a

 

Anne Valentino

Eos Product Line Manager

Top 50 Contributor
173 Posts
Verified by jpgagnon

Thanks Anne.  talked to them today.  Best guess is the hard drive being too cold.  Shouldn't have any  more problems.

 

 

JP Gagnon High Output, Inc. Portland, ME

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