so yesterday I turned on my EOS console and waited for it to boot up. however it just sat there with blank screens and the colum of buttons between the 2 touch screens flashing. after waiting several minutes I turned it off by holding down the power button for 5 seconds or so and then turned it back on again. 6 trys later it finally booted up right.
any ideas why this happened?
Is there any chance something was resting on a mouse or keyboard? ETC suppresses basic hardware boot errors so you cannot see what might point to a blatently obvious PEBSK issue.
Do you have a fader wing with the console? We've had a couple of incidents lately where consoles aren't booting up if the fader wing is connected & powered up before the console. Unplug them, boot the console, connect the wing and all is well.
Rob Tooker
Rob TookerSenior Project ManagerPRG Systems Group
I do have a fader wing, it was plugged in via USB but not powered up. however there was no difference in the config between when it did and didn't work. it is possible there was something on the mouse, but the keyboard was completely out of the way.
Dan,
We recently experienced a similar symptom with our ION. We'd power it up and it would hang at the BIOS level. Then eventually it would try to boot off a network device. We had a hard-drive problem, ETC was nice enough to ship us a new console and we were up and running in no time.
The reason your problem reminds me of mine is that our system would boot up if we got lucky or tapped it gently. The hard-drive simply didn't want to spin up without "encouragement".
When we finally discovered what was happening we were teching a show. The advice from ETC and our dealer was since you're using the console at the moment, if you get it to boot, keep it running, "just in case".
-Z
You should not be in the position of having to leave your console running. If the console you are using is not booting properly, you should give me a call in technical services so we can get everything figured out.
Ask for Matt