Hello everyone -
Welcome to the Element Forum here at ETC. This is the place to chat with other Element users about features you love, features you wish you had, features you wish were better, and so on. Feel free to ask whatever you like. We have users all around the world, so it's likely that there will be someone who is in or near your time zone, or who speaks your language, who can help you.
We will have help from our Technical Support staff, as well. However, this is not a good place to find your primary support if you are unexpectedly in the dark. Please always call your lighting system support provider or ETC Technical Services in order to get immediate help. I have included the Tech Support phone numbers below for your reference.
For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
For technical support in Europe, please call (+44) 20 8896 1000.
For technical support in Germany, please call (+49) 8024 4700-0
For technical support in Asia, please call (+852) 2799 1220.
Market Manager, GmbH