Ive had it installed on my tablet for all of 10 mins and it's already telling me that the test version has expired and I need to update. I haven't even had a chance to fire up a single fixture !
TCU Place Arts and Convention Center.
Saskatoon, Saskatchewan (say that 5 times really fast) Candada.
Sorry for the confusion -- this is normal behavior for the test version -- it will disconnect from the console every 10 minutes, requiring you to exit and start it up again, and then after 5 days, the option to connect will be disabled.
From the application description on the Android Market:
Download the free tryout version of this application and verify that it runs on your specific Android device. In tryout mode, the software will disconnect every 10 minutes, and after 5 days, the option to connect will be disabled. You will then have to buy the full version. To be able to buy the update, you need to run Android 2.2 or later due to current limitations in the Google purchasing service.
More information on aRFR is also found on the wiki here: http://www.etcconnect.com/Community/wikis/products/arfr-product-page.aspx
ETC Technical Support Specialist
Got it . Thanks Hans
A few questions on the aRFR:
1) When is the final version going to be released?
2) After following the steps to setup my aRFR, I am still unable to connect to my console on either my tablet (Toshiba Thrive) or phone (Motorola Atrix). I have the console running through an ethernet switch and to my wireless router. I have both my devices set to the network the console is on, and have double checked physical connections as well as IP addresses. Are there any other setting specific to my Congo (other then enabling remote in system settings and enabling DHCP) that I should look for?
James Lumber Center for the Performing Arts
i'm not on a congo, so i can't help you with question no. 2, but for question 1: the final version has been released about a week ago. that's what's available from the android market.
greetings from switzerland, ueli
Eos Family 2.0.1 beta 33, aRFR, iRFR
ETC Tech Services
Thanks for getting back to me. We are currently running the beta version of 6.1 on the Congo. As for the Android app, I just downloaded it on Saturday, so I am assuming this is the official release.
I am using a Toshiba Thrive Tablet running Android 126.96.36.199.011. I do not have any way of changing the IP settings on this device.
The router/wireless point is a Linksys with an IP of 192.168.1.1 and an Subnet mask of 255.255.255.0
The Congo is running version Congo 188.8.131.52.0.59 Beta. Its IP is set to automatic and DHCP is enabled and is 169.254.64.148. When I first tried it I had the IP setting fixed to 10.101.81.101 and DHCP was not enabled. I set the aRFR to this setting as well. Its Subnet mask is set to 255.255.0
I don't know Congo but I have set up the aRFR with EOS. It looks like your Congo is set up to serve DHCP addresses to other devices and is also set up to get its own address via DCHP. It shouldn't be set up to do both. The 169.254.64.148 address is a link-local address that the console chooses when it is not served an address by another device.
My suggestion is to set the Congo back to the static IP 10.101.81.101. Turn off DHCP on the Congo unless you need it to serve addresses for other ETC products on your lighting network (nodes, gateways, etc.)
Is the network cable from the Congo (or your lighting network) going into the router's WAN port or LAN port? It should be in to the WAN port. Set your router's WAN IP address to a compatible 10.xxx.xxx.xxx address (like 10.101.124.101) with a subnet mask of 255.255.0.0.
On the router, set the LAN side to 192.168.1.1, subnet 255.255.255.0, DCHP on, and give it an address range of 192.168.1.101-150.
Now the tablet should get its address (in the 192.168.1.101-150 range) from the router, the router will route the connection to the 10.xxx.xxx.xxx address space that the Congo can communicate with, and all should work.
If you have questions about the appropriate IP addresses for ETC products, see the Wiki page at
Hope this helps-
ETCP Certified Entertainment Electrician
1.) Congo Software v6.1.1 has released. Please download the it from our website and install it on your console(s).
2.) Did you download aRFR Software from our forum, or from the Android Marketplace? Did you purchase it?
If you did not download from the Android Marketplace, please do this and reinstall on your device.
3.) Set the Congo IP: 10.101.80.101; Subnet Mask: 255.255.0.0; Gateway IP: 10.101.1.1 ; Like this:
4.) Do not check the DHCP Box by the Congo IP Setting. Unless you have an experienced Network
Administrator setting your network settings, never have your console set to DHCP IP.
5.) If you do not need them elsewhere, please turn the Network Services off, by making sure the
check box is left blank (as above).
6.) Set the WLAN Point/Router Address to 10.101.124.101; Subnet: 255.255.0.0; Gateway IP: 10.101.1.1;
7.) Connect to the WLAN Point with your Android device and in the Android device, set a Static IP of 10.101.125.101
"It's a little tricky...understand why you had trouble.Go into settings, wireless & networks. If you haven't all ready done so,
connect to wifi. Once connected, PRESS AND HOLD the wifi network.
Click "modify network" and you'll see an option for "IP settings." Click the DHCP
and set it to static. Then enter in the IP: 10.101.125.101; Subnet Mask: 255.255.0.0; Gateway IP: 10.101.1.1
More information about this:
8.) None of your devices should have a Subnet Mask of 255.255.255.0, because then nothing will communicate.
Please make sure the Subnet Mask of all devices is 255.255.0.0.
Once you do all this, you should be able to connect with no problems.
As you're seeing, there are countless ways to reconfigure these settings to a workable system. There are probably even more ways to accidentally get something wrong with those settings.
For the majority of people using iRFR and aRFR there is no reason to do any configuration on your wireless access point/router or to manually set the IP address of the handheld device. Most problems we see getting iRFR working stem from manually misconfiguring network addresses that the devices can usually get correct on their own.
I defined a set of simple steps that work with most wireless routers/access points in this post.
Tracy S. Fitch, ETC Technical Services Engineer
Thank you for your assistance. I was able to change my IP settings on my tablet, and all is well. The remote is already been well used. It is great to have such a wonderful support team at ETC.
Much of this was sound advice when setting up ARFR. What I did notices from terry's was gateway number...Jaiden, I found you do not have to set up static IP or on the same subnet from device to Console....Just set static console IP/subnet...and static IP/Subnet wlan on modem, so in that since Jaidens was a bit more user friendly. thanks to both as I had to look at both to connect up ARFR