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Help with Displays - Updated for 1.9

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Top 10 Contributor
Posts 5,062

Please see attached.  Hope it helps!



Anne Valentino

Eos Product Line Manager

Top 500 Contributor
Posts 17

Hi Anne,

Hope you are well & recovered from PLASA.

I have just upgraded the software on my Ion console & experience a problem with the monitor dispalys locking into position.

The monitors go on and seem to recognize the console, but no information comes up in the 2nd one.

I exit ION &go back to settings & into the monitor set-up screen.

Mon 1 is in lower position & 2 is in the upper (avaialble) position.

I highlight no 2 and move it to the lower active position, press identify & 1 & 2 come up on the screen.

I apply & go out of window to activate ION Programme & allow to boot up.

All I get on screen 2 is Programme name & time.

If I exit out back to the screen set up, the displays are re-located back to the up & down positions.

It only happened aftwer we upgraded to the new release software.

Can you offer me any advice on correcting this? It's very frustrating & does not work properly. 






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Top 150 Contributor
Posts 82

Press and hold [Tab] and then press [page >] 

This will move the active tab to the other monitor.


Top 10 Contributor
Posts 1,060

Once the second monitor is working, no need to go back into the external monitor arrangement - it may re-set to show only one monitor.

Just use Tab and the left/right arrow keys to move your active display.


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