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element off-line not working

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Top 500 Contributor
15 Posts
Luzius posted on 03-09-2010 9:47 AM

We bought en element - great!!!

Now, downloading and installing the offline editor, i have some proglems. Launching the software, the software does not recognize the keys of my keyboard, a for @ or f for full and after that "enter" prompsts always "error - syntax error" The same with the f-keys: no reactions - i can't open the patch or blind etc.

I tried with another keyboard - no changes.

I changed in the settings. First the keyboard (now deutsch) no changes. Then the language: no changes.

First, i tried with version 1. 8.2, now, after uninstalling, with version 1.7: The same, it doesen't work.

What am i doing wrong? Do you have similar problems? What to do?

 

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Top 25 Contributor
164 Posts

Do you have the kepboard [Scroll Lock] key on?

Ann

Ann Foster

Senior Software Engineer II / Eos Team Lead

Electronic Theatre Controls, Inc.

Top 500 Contributor
15 Posts

Hi Ann,

 

No, I don’t…



De : Electronic Theatre Controls - Automated Email [mailto:Community.Server@etcconnect.com]
Envoyé : mardi, 9. mars 2010 16:54
À : Wieser Luzius
Objet : Re: element off-line not working

 

Re: element off-line not working
By afoster in The Element Forum

Do you have the kepboard [Scroll Lock] key on?

Ann

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De : Electronic Theatre Controls - Automated Email [mailto:Community.Server@etcconnect.com]
Envoyé : mardi, 9. mars 2010 16:54
À : Wieser Luzius
Objet : Re: element off-line not working

 

Re: element off-line not working
By afoster in The Element Forum

Do you have the kepboard [Scroll Lock] key on?

Ann

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Top 25 Contributor
164 Posts

To get keyboard shortcuts, you will need to turn that key on.  This behavior will change after the 1.9 release, but for now it is required.

See if that helps.

Ann

Ann Foster

Senior Software Engineer II / Eos Team Lead

Electronic Theatre Controls, Inc.

Top 500 Contributor
15 Posts

Yes, it works!

Thanks a lot.

Another question: I have 1.7 installed now. To work with 1.8, do I just update or must 1.7 be uninstalled before installing 1.8 ?

Top 10 Contributor
605 Posts

You should be able to just install 1.8.2 Offline - no need to uninstall 1.7.

-luke-

Top 500 Contributor
15 Posts

Thank you, I will try this out as soon as I can...

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