when I want to load the performance information of master console to the backup console，it reveals“The navigation shortcut cannot be executed in the current product level(5)”.could you help me to find the reason？thank you!
Hello -
This is on an Emphasis system, yes? Are both Emphasis Servers the same (2D/3D, same number of channels)?
I think I remember this error message, and I believe it is harmless.
There is the possibility of creating "navigation shortcuts" that remember what mode you are in and how the displays are configured. When loading a show to a Server that does not have these modes, or is in Show Mode where certain modes are hidden, the navigation shortcut can't be executed. I believe this is what you are seeing.
Thanks much -
Sarah
Sarah Clausen
Controls Product Manager
ETC, Inc.
Thank you for your reply.it is in emphasis system,are both EMPHASIS 3D Servers,and i want to know the measurement to solve this problem,please tell me the detail measure.thanks!