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Going back to V5

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This post has 6 Replies | 3 Followers

Top 150 Contributor
Posts 21
Chris Kluge Posted: 09-11-2009 10:59 PM

Hi all,

Thanks for your efforts with V6. Unfortunately my boss doesn't think we should be the testing grounds for bug hunting and doesn't want a version of software that shuts down without warning on his console.

I'm pleased to hear I can revert to V5 which only passed out twice in a year as opposed to twice in a week with V6.

I look forward to getting back to V6 once the bug hunting has provided a more stable platform

Cheers

Chris

Top 75 Contributor
Posts 62

Speaking of reinstalling v5: I'm doing that today.

Is it necessary to remove the CongoHelpFile.exe application as well or will v510 run fine w/it in place? I'm gonna leave it alone unless it appears to cause problems today. Always on a weekend. 

 

Anne Scheer

House Electrician

Holland Performing Arts Center

Omaha, NE USA 68102

Not Ranked
Posts 2

Glad to hear I am not the only one thinking of down grading back to V5, I had 2 or 3 shutdowns last week, and I was only homing some fixtures. Not really happy putting V6 into a show situation yet.

Top 150 Contributor
Posts 25

We've also gone back to V5.1 for stability.

No, you don't need to re-install the helpfiles as they're rolled back as well.

Ric Arnold, Theatre Technician Victoria, Australia

Top 10 Contributor
Posts 343

Hi,

I am sorry to hear that you find Congo v6 to be instable. If you have any more information about crashes or shutdowns, as well as dmp/log files, I would be very happy if you could send this to me for analysis so that we can get this fixed as soon as possible.

Best regards,

Anders

Anders Ekvall

ETC Software and System developer

Top 10 Contributor
Posts 694

Hi all -

As Anders says, please send details of what you were seeing with v6 to the congo AT etcconnect DOT com address so that we can sort out a solution. We have a patch version (v6.0.1) that should be posted to the download site in the next day or so which does address a number of issues found in the last weeks since the release of v6.

Thanks much -

Sarah

Sarah Clausen

Controls Product Manager

ETC, Inc.

Top 75 Contributor
Posts 62

Thanks Ric, I appreciate it! (I did ring ETC today to confirm, & only saw your post after).

Files are on their way, Anders & Sarah--hope they're useful.

 

Anne Scheer

House Electrician

Holland Performing Arts Center

Omaha, NE USA 68102

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