I understand there is an ETC recall related to failing H.I.D. Source fours. Anyone had sucess in claiming a recall? How long is a ballast expected to last anyway? It seems crazy that you have to buy the entire "burner assembly" which is almost as expensive as a new instrument. Anyone else had problems with their H.I.D. units?
If you have a HID fixture in question please contact ETC Tech Services at 1.800.688.4116. Please provide date code located on the fixture and site site information.
Peter Wiegand
FPC New York