IMPORTANT UPDATE 11/4/09
We have now posted two different layouts for X-keys to the downloads section for Eos and Ion. When you click on the link, it will ask for download info. Providing that takes you to a second page. On this page are two downloadable links. One for "Hardware Mode," which is the new X-keys hardware from PI. The other is "Memory Resident Mode", for older X-keys.
As always, these layouts are intended as a starting place. You will probably want to customize your own layout from there.
PI Engineering have just made some fundamental changes to the functionality of X-Keys devices.
Any unit shipped from PI Engineering after June 2nd
2008 will not work 'out-of-the-box' for the functions we need on our
The "Memory Resident Mode" or "unSPLAT" mode has been radically changed, and can't be configured using the existing tools.
PI Engineering have informed ETC that they are
working on an upgrade to the MacroWorks software to enable this
functionality, but that this update is not yet ready for release.
Therefore, when ordering your X-Keys please ensure
you specify that you will be using Memory Resident Mode and that you
require the firmware that supports this.
Any X-keys purchased through ETC should have the older firmware by default.
PI Engineering have told ETC that they will honour
any request for the older firmware, and that they will replace any
X-Keys device running the newer firmware with the older version upon
PI Engineering can be contacted by using one of the telephone numbers or email addresses at http://www.piengineering.com/companyinfo.php if you are having difficulty with your X-Keys product.
With great thanks to Matt Kerr, Tech Support in Madison:
If you want to use an X-Keys panel with an Eos or Ion desk, an Eos RPU, a Net3Remote Video Interface or a PC running the Eos/Ion client software kit, you will need to program your X-Keys panel to be "Memory Resident" - meaning you won't need to install or run the Macro Manager software on the piece of gear you are using.
You can do this by using an application called "Macro Recorder" from the makers of the panel - http://ymouse.com/software/memresident.php
Use this application to load the macro file (the one available from ETC "Eos 1.xk2"or one you have made on your own) to the X-Keys panel from a computer. Then you can use the panel with any Eos, Ion or Net3 product without having to load any software on that product.
The ETC-built macro file and keycap legends for the X-Keys Professional 58-keypanel can be found on the downloads section of the Eos/Ion product pages.
Step By Step Instructions:
NOTE: Rebooting of the computer is required.
Location = D:\Utillities\Memory Resident Mode\Driver
NOTE: Scroll Lock MUST be enabled forX-Keys to function properly in any build prior to 1.9. Starting with 1.9, scroll lock should be disabled.
Eos Product Line Manager