Where'd you get help before?

john.kuehl — Thu, 21 Aug 2008 21:28:00 GMT

I think I'm the stats guy of the blog group here, so how about another one:

We have over 3,000 members of our online community, and we appreciate the contributions from each of them. When we talk about this group, which we do often, there's a rhetorical question that's often posed. The question is in regards to the popularity of our forums - over 280,000 pageviews on our forums and blogs in the last seven months, not including ETC staff - and it goes something like this:

"Before our forums came online, where did all these people go to get help?"

It's such a good question - and one that probably had a good answer - I just figured we should just go ahead and ask. So, tell us:

If you've asked or answered a question in our forums, where did you go to get or offer help before we had them? Other forum sites? Our 800 number? Nowhere?

If you want to expand on your basic answer, I'm curious if ETC's forums have totally replaced your previous resources, or if you continue to use a variety of avenues to find help for a variety of needs.

Thanks for sharing!

Light Minds Think Alike : community

Where'd you get help before?