It takes a village to raise a website
I'm overdue to say "thank you" to some people.
Specifically, "those people" being all the ETC staff, customers, end users that have ever stopped to say, "hey, this thing on your website isn't, or at least doesn't seem, quite right. can you fix it?" Some of those commenters have been bashful about raising these questions, but I can assure you that your feedback is invaluable and that we appreciate it.
Our website contains tens of thousands of unique pages and documents (since January 1, there have been over 119,000 unique pages served up about 3.7 million times on etcconnect.com - an admittedly inflated number that includes any unique keyword search, which isn't really a page, but still, it's a big site)...and there are just two people here at ETC who are full-time responsible for web-related work. Without the handful of people in the company that have at least part-time web responsibilities - from backend development to download posting - and the many other good Samaritans who call or email when they spot some newly-out-of-date or maybe-it's-always-been-a-little-inaccurate content, we'd labor to see and fix everything that needs fixing.
So, again, thank you for your help and diligence and shared interest in making etcconnect.com as accurate and reliable as can be!